Microsoft Teams review
Our Verdict
Microsoft Teams is ideal for businesses who already use Microsoft 365, or that are looking to reinvent their organization's data communication and collaboration workspace - but those who don't mightiness prefer a different service.
For
- Full Microsoft 365 desegregation
- Advanced security and data protection
Against
- Requires commitment to Microsoft software
- Expensive
TechRadar Verdict
Microsoft Teams is ideal for businesses who already use Microsoft 365, or that are looking to reinvent their organization's digital communicating and coaction workspace - but those who don't might prefer a different service.
Pros
- + Full Microsoft 365 integration
- + Advanced security and data protection
Cons
- - Requires commitment to Microsoft software package
- - Expensive
With Microsoft Teams, the Washington-settled tech giant is aiming to ride the unlikely working wave and conquer the video conferencing and collaboration market.
The weapons platform enables users to seamlessly shift between messaging, video conferencing and calling, and benefit from powerful native integration of the Microsoft 365 entourage.
Therein Microsoft Teams review, we consider how it performs arsenic a standalone video conferencing platform and whether it deserves the title of first video conferencing software.
- Hither's our guide on how to use Microsoft Teams
- And our list of the best Microsoft Teams backgrounds out on that point
Plans and pricing
Microsoft Teams is peerless of the more expensive video conferencing options for businesses - if you're not already using Microsoft 365. Nevertheless, for those already part of the Microsoft ecosystem, this could prove to be a same cost-gist solution.
Kind of than being offered as a standalone product, Microsoft Teams comes prepackaged with Microsoft 365. There are troika options available: Microsoft 365 Occupation Alkaline, Microsoft 365 Business Standard and Microsoft 365 Business Premium.
Microsoft 365 Concern Basic is available for $5.00/£3.80/AU$6.90 per user per calendar month, and includes the ability to schedule and record Microsoft Teams meetings, boosts the file repositing capacity to 1TB per drug user and includes additive security features.
Microsoft 365 Business concern Measure, in the meantime, costs $12.50/£9.40/AU$17.20 per user per calendar month. IT offers all the benefits of the cheaper package, only too includes desktop versions of Microsoft's productiveness applications.
Features and utilities
Within unrivalled application, Microsoft Teams enables users to agenda video surgery audio meetings with a unary person or a team. Administrators can also organize webinars and large meetings with capable 10,000 participants.
Full integration with Microsoft 365 substance that calls can be easy regular and invites shared among the organization, while extraneous guests can join from their web browser without downloading the application.
Microsoft Teams likewise provides the egg-filled ambit of features expected from a leading video conferencing software supplier, including shield sharing and call recording, live captions, background blur technology, and chat functionalities. Desegregation with Microsoft 365 makes the platform the market leader in video conferencing and whole number workspace desegregation.
The chopine's strong video conferencing software program is complemented by hardware options that enable users to get together calls from almost anyplace. When you'atomic number 75 working alone or active, ambulatory devices, desktop computers, and Bluetooth conferencing headsets hindquarters power communication. When you'Ra working collaboratively, Microsoft Teams Rooms devices enable some of the team to sports meeting face to face, while remote participants are able to visit.
Setup
Downloading the application happening mobile and desktop devices is done direct that twist's application store. It only took two minutes to download and found happening Windows 10. All the same, a Microsoft account is required to log in, and you won't be able to access some features until your organization has get at to the software. Microsoft Teams can also be accessed via a web browser.
For organizations victimisation conferencing ironware such as Microsoft Teams Suite devices, setup will take longer as each of these devices must be siamese to your organization's Microsoft Teams Account.
Interface and performance
As could be expected from a keep company American Samoa large and well resourced atomic number 3 Microsoft, the Teams political program runs smoothly, and every last its features seamlessly integrate into a powerful workplace communication hub. The integration of video conferencing software program with Microsoft 365 has enabled Microsoft to make over an all-in-one user experience that genuinely separates Microsoft Teams from its competitors.
One of the few downsides of Microsoft Teams is that the user interface and back-final stage settings can glucinium a bit irresistible at initiatory, particularly for administrators. With so many features, integrated applications, and one-third-company options enclosed, business leadership will need to spend considerable time learnedness about the political program before they roll it out to the wider organization.
Regarding performance, Microsoft Teams is highly reliable. In a call betwixt three people (approx. 30–50 Mbps net connecter), audio and video were some transparent, and multimedia files were quick to upload. Throughout our tests of Microsoft Teams, we experienced no downtime. However, Microsoft Teams did go through two John Major outages in the first three months of 2020.
Security
Microsoft Teams provides administrators and video conference hosts with a large degree of control over who can join calls and meetings and what data tail end be accessed and divided up.
Microsoft's Transparency Hub also provides extensive information along the company's privateness policies and how and when it provides user data to government authorities and other third base parties. The platform also requires the use of multi-factor authentication (MFA) to protect users and businesses from unauthorized account access.
A final tower of Microsoft Teams' security framework is the encoding of all data in Microsoft Data Centres. For video and audio data, Microsoft Teams uses Secure Real-clock time Rapture Protocol (SRTP) applied science. Even so, Microsoft itself can access all information stored connected its servers.
Support
Microsoft Teams offers an raiment of support options through its site and client help lines. Customers can admittance step-away-step setup guides, training videos, online webinars, and classes, every bit well equally a customer forum with over 130,000 users. For more civilised technical problems, Microsoft offers live chat support and a customer call-back origin.
When accessing live chat sustain, we had to await 12 minutes to embody conterminous. However, the Microsoft representative was responsive in dealing with a login-related issue.
The competition
With Microsoft Teams, Microsoft is at the same time attempting to gain market partake in the video conferencing market and the digital collaboration securities industry. Video conferencing competitors such A Zoom and join.me own likewise priced plans, but preceptor't feature article the integrated applications of Microsoft 365.
Both Zoom and join.Pine Tree State cause also experienced well-publicized secrecy and security issues, which may induce large enterprises wary of these platforms. Still, businesses wanting to induct in high-acting video conferencing software without the need to transmigrate the rest of their extremity workspaces to Microsoft may want to consider the products provided away Zoom, Join.Me, or even Skype, a Microsoft subsidiary.
Final finding of fact
Microsoft Teams could glucinium an expensive option for video-conferencing if you're not already using Microsoft 365. You will, however, encounter the highest quality cartesian product, with workspace integration uttermost surpassing that of its competitors.
Microsoft Teams is abstract for businesses who already use Microsoft 365, Beaver State who are looking to reinvent their organization's data communication and collaboration workspaces.
The platform is designed to atomic number 4 an all-in-one workplace communication hub. So, for companies who are not already victimisation Microsoft software, squeaking interdependence between features will limit the extent to which they tail end benefit from the platform.
- You can sign up for Microsoft Teams here.
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Microsoft Teams review
Source: https://www.techradar.com/reviews/microsoft-teams
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